![]() ![]() I never use the spigot, even if I'm making smoothies or milkshakes, so it's just kind of a nuisance for me. The thing I don't like about it is, since I use it a for grinding herbs and grinding grains, the herbs and grains get stuck in the spigot and it's sometimes hard to get them out. Although I've never tried that, I have ruined the wooden poking stick that came with the machine, by poking too deep, so I believe it would prolly grind any wood to powder. They advertise that it will cut up children's wooden blocks. It still runs just fine after 20 years, and has a reset button in case you overload it so that the motor doesn't burn out. (The bupleurum is especially fibrous, and some of the pieces don't get too small, but most of it was powder, and I'm able to put it into capsules). It has a very powerful motor, goes in reverse, chops up stemmy, fibrous herbs, like bupleurum root. The first one broke, but it was on warranty, so they replaced it. ![]() I bought a Vitamix 3600 (it's the commercial model) abt 1992. Vitamix 3600 Commercial-owned for 20 years-still use it So, 5 stars for the product, 1 star for the company. And they would not even respond to my emails inquiring about the chopper situation. Too bad someone hasn't manufactured an after market version, or that Vitamix hasn't offered a conversion kit to switch the old models to the newer chopper. This fact, in my opinion, makes the Vitamix company pretty low on my list of companies that stand behind their products. Notice how many "base only" models there are for sale on ebay. These machines were built to last a lifetime, but the company refuses to honor that by refusing to stock replacements for a part that has been known to break ever since they started selling it. So when it breaks, you are stuck with this awesome machine that is totally unusable because the chopper is broken off and not available to replace. I've replaced mine twice in the past 10 years, but now they no longer have the replacement part available anywhere. My only gripe is that they made a weak attachment for the chopper and it breaks off, eventually.
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